/* RVInsureFlow app shell — Design-aligned (tokens from Design/rvinsureflow-theme.css) */

@import url("https://fonts.googleapis.com/css2?family=Poppins:wght@400;500;600;700;800&display=swap");

:root {
  --rv-maroon-950: #1a1850;
  --rv-maroon-900: #1e1c5c;
  --rv-maroon-800: #292677;
  --rv-maroon-700: #343091;
  --rv-maroon-600: #3d3899;
  --rv-maroon-500: #4a409e;
  --rv-maroon-400: #7a74c4;
  --rv-maroon-300: #a29fd6;
  --rv-maroon-200: #d4d2eb;
  --rv-maroon-100: #f2f1fa;
  --rv-maroon-50: #fffdfd;
  --rv-white: #FFFFFF;
  --rv-background: #f2f1fa;
  --rv-surface: #FFFFFF;
  --rv-surface-muted: #f7f6fc;
  --rv-border: #dfddea;
  --rv-border-strong: #cfcce0;
  --rv-text-primary: #29283a;
  --rv-text-secondary: #6b6981;
  --rv-text-muted: #8a879c;
  --rv-success: #2E9B50;
  --rv-success-dark: #247E41;
  --rv-success-bg: #E8F6EB;
  --rv-warning: #E79422;
  --rv-warning-dark: #B86C0B;
  --rv-warning-bg: #FFF2DC;
  --rv-danger: #ee4050;
  --rv-danger-dark: #c92f3d;
  --rv-danger-bg: #fff4f5;
  --rv-info: #3978DB;
  --rv-info-dark: #2E63B8;
  --rv-info-bg: #E7F0FD;
  --rv-purple: #4a409e;
  --rv-purple-dark: #343091;
  --rv-purple-bg: #f2f1fa;
  --rv-gray-status: #757078;
  --rv-gray-status-bg: #F0EFF1;
  --rv-radius-sm: 8px;
  --rv-radius-md: 12px;
  --rv-radius-lg: 16px;
  --rv-radius-xl: 20px;
  --rv-shadow-sm: 0 4px 14px rgba(32, 28, 94, 0.045);
  --rv-shadow-md: 0 8px 24px rgba(32, 28, 94, 0.065);
  --rv-sidebar-w: 250px;
  --rv-sidebar-collapsed-w: 76px;
  --rv-detail-w: 340px;
  --rv-page-max: 1480px;
}

*, *::before, *::after { box-sizing: border-box; }

body.rv-app {
  margin: 0;
  min-height: 100vh;
  font-family: Poppins, ui-sans-serif, system-ui, sans-serif;
  background:
    radial-gradient(circle at top right, rgba(52, 48, 145, 0.03), transparent 28rem),
    var(--rv-background);
  color: var(--rv-text-primary);
  -webkit-font-smoothing: antialiased;
}

a { color: inherit; text-decoration: none; }
button, input, select, textarea { font: inherit; }

.rv-shell {
  display: grid;
  grid-template-columns: var(--rv-sidebar-w) minmax(0, 1fr);
  min-height: 100vh;
  transition: grid-template-columns 180ms ease;
}
.rv-shell.is-collapsed {
  grid-template-columns: var(--rv-sidebar-collapsed-w) minmax(0, 1fr);
}

/* —— Sidebar —— */
.rv-sidebar {
  position: sticky;
  top: 0;
  height: 100vh;
  display: flex;
  flex-direction: column;
  padding: 18px 12px 14px;
  color: #fff;
  background: linear-gradient(180deg, var(--rv-maroon-800) 0%, var(--rv-maroon-900) 48%, var(--rv-maroon-950) 100%);
  box-shadow: 10px 0 30px rgba(32, 28, 94, 0.08);
  z-index: 40;
  overflow: hidden;
  transition: padding 180ms ease;
}

.rv-brand {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 2px 4px 12px;
  min-height: 52px;
}
.rv-brand-mark {
  width: 40px;
  height: 40px;
  flex: 0 0 40px;
  border-radius: 12px;
  display: grid;
  place-items: center;
  border: 1px solid rgba(255,255,255,0.22);
  background: rgba(255,255,255,0.08);
  font-size: 1.05rem;
}
.rv-brand-text { min-width: 0; flex: 1; }
.rv-brand strong { display: block; font-size: 1.02rem; font-weight: 800; letter-spacing: -0.02em; white-space: nowrap; }
.rv-brand small { display: block; margin-top: 2px; font-size: 0.68rem; color: rgba(255,255,255,0.55); white-space: nowrap; }

.rv-side-toggle {
  width: 32px;
  height: 32px;
  flex: 0 0 32px;
  display: grid;
  place-items: center;
  border: 1px solid rgba(255,255,255,0.18);
  border-radius: 10px;
  background: rgba(255,255,255,0.06);
  color: rgba(255,255,255,0.85);
  cursor: pointer;
  transition: background .15s ease, border-color .15s ease;
}
.rv-side-toggle:hover {
  background: rgba(255,255,255,0.14);
  border-color: rgba(255,255,255,0.3);
}
.rv-side-toggle-main {
  width: 38px;
  height: 38px;
  border-radius: 12px;
  border: 1px solid var(--rv-border);
  background: #fff;
  color: var(--rv-maroon-800);
  box-shadow: var(--rv-shadow-sm);
}
.rv-side-toggle-main:hover {
  background: var(--rv-surface-muted);
  border-color: rgba(52, 48, 145, 0.25);
}
.rv-topbar-title {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  min-width: 0;
}

.rv-nav {
  display: grid;
  gap: 10px;
  flex: 1;
  overflow: auto;
  padding-right: 2px;
  align-content: start;
}
.rv-nav-section {
  display: grid;
  gap: 2px;
}
.rv-nav-label {
  display: block;
  padding: 4px 10px 6px;
  font-size: 0.64rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: rgba(255,255,255,0.42);
  white-space: nowrap;
}
.rv-nav-link {
  min-height: 36px;
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 7px 10px;
  border-radius: var(--rv-radius-md);
  color: rgba(255,255,255,0.74);
  font-size: 0.86rem;
  font-weight: 500;
  transition: background 150ms ease, color 150ms ease, transform 150ms ease;
  white-space: nowrap;
}
.rv-nav-link i { width: 20px; text-align: center; font-size: 0.95rem; flex: 0 0 20px; }
.rv-nav-link span { min-width: 0; overflow: hidden; text-overflow: ellipsis; }
.rv-nav-link:hover {
  color: #fff;
  background: rgba(255,255,255,0.07);
  transform: translateX(2px);
}
.rv-nav-link.active {
  color: #fff;
  background: rgba(255,255,255,0.14);
  font-weight: 650;
  box-shadow: inset 0 0 0 1px rgba(255,255,255,0.05);
}

.rv-side-foot {
  margin-top: auto;
  padding-top: 12px;
  border-top: 1px solid rgba(255,255,255,0.12);
}
.rv-signout {
  width: 100%;
  min-height: 42px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  border: 1px solid rgba(255,255,255,0.22);
  border-radius: var(--rv-radius-md);
  background: rgba(255,255,255,0.08);
  color: #fff;
  font-size: 0.86rem;
  font-weight: 700;
  cursor: pointer;
  transition: background .15s ease, border-color .15s ease;
}
.rv-signout i { font-size: 1rem; }
.rv-signout:hover {
  background: rgba(255,255,255,0.14);
  border-color: rgba(255,255,255,0.35);
}

/* Collapsed sidebar — icons only */
.rv-shell.is-collapsed .rv-brand {
  justify-content: center;
  padding-left: 0;
  padding-right: 0;
}
.rv-shell.is-collapsed .rv-brand-text,
.rv-shell.is-collapsed .rv-nav-label,
.rv-shell.is-collapsed .rv-nav-link span,
.rv-shell.is-collapsed .rv-signout span,
.rv-shell.is-collapsed #rvSidebarToggle {
  display: none;
}
.rv-shell.is-collapsed .rv-sidebar {
  padding-left: 10px;
  padding-right: 10px;
}
.rv-shell.is-collapsed .rv-nav-link {
  justify-content: center;
  padding-left: 0;
  padding-right: 0;
  transform: none;
}
.rv-shell.is-collapsed .rv-nav-link:hover { transform: none; }
.rv-shell.is-collapsed .rv-nav-link i { width: auto; flex: none; }
.rv-shell.is-collapsed .rv-signout {
  padding: 0;
  min-width: 42px;
}
.rv-shell.is-collapsed .rv-nav { gap: 8px; }
.rv-shell.is-collapsed .rv-nav-section { gap: 2px; }

body.rv-density-compact .rv-nav-link {
  min-height: 32px;
  padding: 5px 8px;
  font-size: 0.82rem;
}
body.rv-density-compact .rv-nav-label {
  padding-top: 2px;
  padding-bottom: 4px;
  font-size: 0.6rem;
}
body.rv-density-compact .rv-content {
  padding-top: 8px;
}
body.rv-density-compact .rv-topbar {
  padding-top: 14px;
  padding-bottom: 6px;
}

.rv-sun {
  color: #E5B548;
  font-size: 0.92em;
  margin-left: 6px;
  vertical-align: middle;
}

/* —— Main / topbar —— */
.rv-main {
  min-width: 0;
  display: flex;
  flex-direction: column;
  background: transparent;
}

.rv-topbar {
  display: grid;
  grid-template-columns: minmax(220px, 1fr) minmax(280px, 420px) auto;
  align-items: center;
  gap: 20px;
  padding: 20px 28px 8px;
  max-width: var(--rv-page-max);
  width: 100%;
  margin: 0 auto;
}
.rv-topbar h1 {
  margin: 0;
  font-size: 1.65rem;
  font-weight: 800;
  letter-spacing: -0.03em;
  color: var(--rv-text-primary);
  line-height: 1.15;
}
.rv-topbar .rv-sub {
  margin: 6px 0 0;
  color: var(--rv-text-secondary);
  font-size: 0.86rem;
  line-height: 1.35;
}

.rv-search {
  position: relative;
  display: flex;
  align-items: center;
  gap: 10px;
  height: 44px;
  padding: 0 16px;
  background: var(--rv-white);
  border: 1px solid var(--rv-border);
  border-radius: 999px;
  color: var(--rv-text-muted);
  box-shadow: var(--rv-shadow-sm);
}
.rv-search input {
  border: 0;
  outline: 0;
  width: 100%;
  background: transparent;
  font-size: 0.9rem;
  color: var(--rv-text-primary);
}
.rv-search input::-webkit-search-cancel-button { display: none; }
.rv-search-clear {
  border: 0;
  background: transparent;
  color: var(--rv-maroon-700);
  font-size: 1.1rem;
  line-height: 1;
  padding: 0 2px;
  cursor: pointer;
}
.rv-search kbd {
  font-size: 0.68rem;
  border: 1px solid var(--rv-border);
  border-radius: 6px;
  padding: 2px 6px;
  background: var(--rv-surface-muted);
  color: var(--rv-text-muted);
}
.rv-search-panel {
  position: absolute;
  left: 0;
  right: 0;
  top: calc(100% + 8px);
  background: #fff;
  border: 1px solid var(--rv-border);
  border-radius: var(--rv-radius-lg);
  box-shadow: var(--rv-shadow-md);
  z-index: 50;
  overflow: hidden;
}
.rv-search-list {
  display: flex;
  flex-direction: column;
  padding: 6px;
  max-height: min(360px, 50vh);
  overflow: auto;
}
.rv-search-item {
  display: flex;
  gap: 10px;
  align-items: flex-start;
  padding: 10px;
  border-radius: var(--rv-radius-md);
  text-decoration: none;
  color: inherit;
}
.rv-search-item:hover,
.rv-search-item.is-active { background: var(--rv-maroon-50); }
.rv-search-item i {
  color: var(--rv-maroon-700);
  margin-top: 2px;
}
.rv-search-item strong { display: block; font-size: 0.86rem; color: var(--rv-text-primary); }
.rv-search-item small { color: var(--rv-text-secondary); font-size: 0.78rem; }
.rv-search-empty {
  margin: 0;
  padding: 16px 14px;
  color: var(--rv-text-secondary);
  font-size: 0.86rem;
}
.rv-search-more {
  display: block;
  padding: 10px 14px;
  border-top: 1px solid var(--rv-border);
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--rv-maroon-700);
  text-decoration: none;
}
.rv-search-more:hover { background: var(--rv-maroon-50); }

.rv-top-actions {
  display: flex;
  align-items: center;
  gap: 12px;
  justify-content: flex-end;
}
.rv-bell {
  position: relative;
  width: 42px;
  height: 42px;
  border-radius: 999px;
  border: 1px solid var(--rv-border);
  background: var(--rv-white);
  display: grid;
  place-items: center;
  color: var(--rv-text-secondary);
  box-shadow: var(--rv-shadow-sm);
  cursor: pointer;
  padding: 0;
  font: inherit;
}
.rv-bell:hover,
.rv-bell[aria-expanded="true"] {
  color: var(--rv-maroon-800);
  border-color: var(--rv-maroon-200);
  background: var(--rv-maroon-50);
}
.rv-bell .badge {
  position: absolute;
  top: -3px;
  right: -2px;
  min-width: 18px;
  height: 18px;
  padding: 0 5px;
  border-radius: 999px;
  background: var(--rv-danger);
  color: #fff;
  font-size: 0.65rem;
  font-weight: 800;
  display: grid;
  place-items: center;
  pointer-events: none;
}
.rv-notify { position: relative; }
.rv-notify-panel {
  position: absolute;
  right: 0;
  top: calc(100% + 8px);
  width: min(320px, calc(100vw - 32px));
  background: #fff;
  border: 1px solid var(--rv-border);
  border-radius: var(--rv-radius-lg);
  box-shadow: var(--rv-shadow-md);
  z-index: 40;
  overflow: hidden;
}
.rv-notify-head {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 12px 14px;
  border-bottom: 1px solid var(--rv-border);
  font-size: 0.82rem;
}
.rv-notify-head span { color: var(--rv-text-muted); font-weight: 600; }
.rv-notify-empty {
  margin: 0;
  padding: 18px 14px;
  color: var(--rv-text-secondary);
  font-size: 0.86rem;
}
.rv-notify-list {
  list-style: none;
  margin: 0;
  padding: 6px;
}
.rv-notify-list a {
  display: flex;
  gap: 10px;
  align-items: flex-start;
  padding: 10px;
  border-radius: var(--rv-radius-md);
  text-decoration: none;
  color: inherit;
}
.rv-notify-list a:hover { background: var(--rv-maroon-50); }
.rv-notify-list i {
  color: var(--rv-maroon-700);
  margin-top: 2px;
}
.rv-notify-list strong { display: block; font-size: 0.86rem; }
.rv-notify-list small { color: var(--rv-text-secondary); font-size: 0.78rem; }
.rv-user {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 4px;
  text-decoration: none;
  color: inherit;
  border-radius: var(--rv-radius-md);
}
.rv-user:hover { background: var(--rv-maroon-50); }
.rv-user strong {
  display: block;
  font-size: 0.88rem;
  font-weight: 700;
  text-transform: capitalize;
}
.rv-user span {
  display: block;
  color: var(--rv-text-secondary);
  font-size: 0.74rem;
}
.rv-avatar {
  width: 40px;
  height: 40px;
  border-radius: 999px;
  background: var(--rv-maroon-100);
  color: var(--rv-maroon-800);
  display: grid;
  place-items: center;
  font-weight: 800;
  font-size: 0.78rem;
  border: 1px solid var(--rv-maroon-200);
  flex-shrink: 0;
  overflow: hidden;
}
.rv-avatar-img {
  object-fit: cover;
  padding: 0;
  background: var(--rv-surface-muted);
}
.rv-avatar.sm { width: 32px; height: 32px; font-size: 0.68rem; }
.rv-avatar.lg { width: 56px; height: 56px; font-size: 1rem; }
.rv-profile-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 16px;
  align-items: start;
}
.rv-profile-card { max-width: none; padding: 22px 24px; }
.rv-profile-section-title {
  margin: 0 0 14px;
  font-size: 1rem;
  font-weight: 700;
  color: var(--rv-text-primary);
}
.rv-profile-preview {
  display: flex;
  gap: 16px;
  align-items: center;
  margin-bottom: 20px;
  padding-bottom: 18px;
  border-bottom: 1px solid var(--rv-border);
}
.rv-profile-preview strong { display: block; font-size: 1.05rem; color: var(--rv-text-primary); }
.rv-profile-preview p { margin: 4px 0 0; color: var(--rv-text-secondary); font-size: 0.88rem; }
.rv-muted { color: var(--rv-text-muted) !important; font-size: 0.8rem !important; }
.rv-profile-note {
  margin: 0 0 14px;
  color: var(--rv-text-muted);
  font-size: 0.78rem;
  line-height: 1.4;
}
.rv-profile-upload .rv-row-actions {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
}
.rv-file {
  display: flex;
  align-items: center;
  gap: 12px;
  flex-wrap: wrap;
}
.rv-file-input {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}
.rv-field .rv-file-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 40px;
  min-width: 148px;
  padding: 0 16px;
  margin: 0;
  border-radius: var(--rv-radius-sm);
  border: 1px solid var(--rv-maroon-700);
  background: var(--rv-maroon-700);
  color: #fff;
  font-weight: 650;
  font-size: 0.875rem;
  line-height: 1;
  cursor: pointer;
  box-sizing: border-box;
  transition: background 150ms ease, border-color 150ms ease;
}
.rv-field .rv-file-btn i {
  font-size: 1rem;
  line-height: 1;
}
.rv-field .rv-file-btn:hover {
  background: var(--rv-maroon-800);
  border-color: var(--rv-maroon-800);
  color: #fff;
}
.rv-field .rv-file-btn:focus-visible {
  outline: 2px solid var(--rv-maroon-500);
  outline-offset: 2px;
}
.rv-file-name {
  color: var(--rv-text-secondary);
  font-size: 0.84rem;
  max-width: 220px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.rv-btn:disabled {
  opacity: 0.45;
  cursor: not-allowed;
}
.rv-btn:disabled:hover {
  background: var(--rv-maroon-700);
  color: #fff;
}

.rv-content {
  padding: 12px 28px 24px;
  flex: 1;
  max-width: var(--rv-page-max);
  width: 100%;
  margin: 0 auto;
}
.rv-footer {
  text-align: center;
  color: var(--rv-text-muted);
  font-size: 0.76rem;
  padding: 8px 28px 20px;
}
.rv-footer a {
  color: var(--rv-maroon-700);
  font-weight: 700;
  text-decoration: none;
}
.rv-footer a:hover { text-decoration: underline; }

/* —— Buttons —— */
.rv-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-bottom: 16px;
}
.rv-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 40px;
  padding: 0 16px;
  border: 0;
  border-radius: var(--rv-radius-sm);
  background: var(--rv-maroon-700);
  color: #fff;
  font-weight: 650;
  font-size: 0.875rem;
  white-space: nowrap;
  cursor: pointer;
  transition: background 150ms ease, box-shadow 150ms ease;
}
.rv-btn:hover { background: var(--rv-maroon-800); color: #fff; }
.rv-btn-outline {
  background: var(--rv-white);
  color: var(--rv-maroon-800);
  border: 1px solid var(--rv-maroon-300);
}
.rv-btn-outline:hover {
  background: var(--rv-maroon-50);
  color: var(--rv-maroon-900);
  border-color: var(--rv-maroon-400);
}
.rv-btn-outline:focus-visible {
  outline: 2px solid var(--rv-maroon-400);
  outline-offset: 2px;
}
.rv-btn-ghost {
  min-height: 34px;
  padding: 0 12px;
  background: transparent;
  color: var(--rv-text-secondary);
  border: 1px solid var(--rv-border);
  font-size: 0.8rem;
  font-weight: 600;
}
.rv-btn-ghost:hover { background: var(--rv-surface-muted); color: var(--rv-maroon-800); }
.rv-btn-block { width: 100%; }
.rv-btn-sm { min-height: 34px; padding: 0 12px; font-size: 0.8rem; }

/* —— KPI —— */
.rv-kpi-row {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 14px;
  margin-bottom: 16px;
}
.rv-kpi-row.five { grid-template-columns: repeat(5, minmax(0, 1fr)); }
.rv-kpi {
  position: relative;
  background: var(--rv-white);
  border: 1px solid var(--rv-border);
  border-radius: var(--rv-radius-lg);
  box-shadow: var(--rv-shadow-sm);
  padding: 18px;
  min-height: 118px;
}
.rv-kpi-head {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 10px;
  color: var(--rv-text-secondary);
  font-size: 0.72rem;
  font-weight: 800;
}
.rv-kpi-ico {
  width: 42px;
  height: 42px;
  border-radius: 50%;
  display: grid;
  place-items: center;
  background: var(--rv-maroon-50);
  color: var(--rv-maroon-700);
  font-size: 1rem;
}
.rv-kpi-ico.warn { background: var(--rv-danger-bg); color: var(--rv-danger-dark); }
.rv-kpi-ico.ok { background: var(--rv-success-bg); color: var(--rv-success-dark); }
.rv-kpi strong {
  display: block;
  margin-top: 12px;
  font-size: 1.8rem;
  line-height: 1;
  font-weight: 900;
  letter-spacing: -0.045em;
  color: var(--rv-text-primary);
}
.rv-kpi strong.alert { color: var(--rv-maroon-700); }
.rv-trend {
  margin-top: 8px;
  font-size: 0.72rem;
  font-weight: 700;
}
.rv-trend.up { color: var(--rv-success-dark); }
.rv-trend.down { color: var(--rv-danger-dark); }

/* —— Panels / split —— */
.rv-panel {
  background: var(--rv-white);
  border: 1px solid var(--rv-border);
  border-radius: var(--rv-radius-xl);
  box-shadow: var(--rv-shadow-sm);
  padding: 18px 20px;
}
.rv-panel h2 {
  margin: 0;
  font-size: 1rem;
  font-weight: 800;
  letter-spacing: -0.02em;
  color: var(--rv-text-primary);
}
.rv-empty {
  display: grid;
  gap: 12px;
  justify-items: start;
  padding: 28px 24px;
}
.rv-empty h2 {
  margin: 0;
}
.rv-empty .rv-muted {
  margin: 0;
  max-width: 36rem;
  line-height: 1.45;
}
.rv-empty-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 6px;
}
.rv-detail-actions {
  display: grid;
  gap: 12px;
  margin-top: 16px;
}
.rv-detail-actions .rv-actions,
.rv-actions-inline {
  margin-bottom: 0;
  align-items: center;
}
.rv-panel-head {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 12px;
  margin-bottom: 14px;
}
.rv-muted { color: var(--rv-text-secondary); font-size: 0.82rem; }

.rv-split {
  display: grid;
  grid-template-columns: minmax(0, 1fr) var(--rv-detail-w);
  gap: 16px;
  align-items: start;
}
.rv-stack { display: grid; gap: 14px; }
.rv-detail { position: sticky; top: 16px; }
.rv-detail h3 {
  margin: 0 0 14px;
  font-size: 0.95rem;
  font-weight: 800;
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 8px;
}
.rv-detail-hero {
  display: flex;
  gap: 12px;
  align-items: center;
  margin-bottom: 14px;
}
.rv-detail-hero strong { display: block; font-size: 1.02rem; font-weight: 800; }
.rv-kv {
  display: grid;
  gap: 10px;
  margin: 12px 0;
  font-size: 0.84rem;
}
.rv-kv div {
  display: grid;
  grid-template-columns: 108px minmax(0, 1fr);
  gap: 8px;
  align-items: start;
}
.rv-kv span { color: var(--rv-text-secondary); }
.rv-kv strong { font-weight: 650; word-break: break-word; }
.rv-note {
  background: var(--rv-surface-muted);
  border-radius: var(--rv-radius-md);
  padding: 12px 14px;
  font-size: 0.82rem;
  color: var(--rv-text-secondary);
  line-height: 1.45;
  margin: 10px 0 14px;
}

/* —— Dashboard grid (design: 3 columns) —— */
.rv-dash-grid {
  display: grid;
  grid-template-columns: 0.95fr 1.45fr 1fr;
  gap: 14px;
  margin-bottom: 14px;
  align-items: stretch;
}
.rv-dash-col { display: grid; gap: 14px; align-content: start; }

.rv-priority-list { display: grid; gap: 8px; }
.rv-priority-item {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 12px;
  padding: 12px 14px;
  border-radius: var(--rv-radius-md);
  background: var(--rv-maroon-50);
  border: 1px solid var(--rv-maroon-100);
  font-size: 0.86rem;
  font-weight: 550;
}
.rv-priority-item strong {
  min-width: 34px;
  height: 34px;
  border-radius: 999px;
  background: var(--rv-white);
  color: var(--rv-danger-dark);
  display: grid;
  place-items: center;
  font-size: 0.9rem;
  font-weight: 800;
  box-shadow: var(--rv-shadow-sm);
}

.rv-bars {
  display: grid;
  grid-auto-flow: column;
  grid-auto-columns: 1fr;
  gap: 10px;
  align-content: end;
  height: 132px;
  padding-top: 8px;
}
.rv-bar-col {
  display: flex;
  flex-direction: column;
  justify-content: flex-end;
  align-items: center;
  gap: 6px;
  font-size: 0.7rem;
  color: var(--rv-text-muted);
  font-weight: 600;
}
.rv-bar {
  width: 58%;
  min-height: 8px;
  border-radius: 6px 6px 3px 3px;
  background: linear-gradient(180deg, var(--rv-maroon-400), var(--rv-maroon-700));
}
.rv-donut-wrap { display: flex; gap: 16px; align-items: center; }
.rv-donut {
  width: 112px;
  height: 112px;
  border-radius: 50%;
  background: conic-gradient(
    var(--rv-danger) 0 28%,
    var(--rv-maroon-600) 28% 52%,
    var(--rv-warning) 52% 72%,
    var(--rv-success) 72% 100%
  );
  display: grid;
  place-items: center;
  position: relative;
  flex-shrink: 0;
}
.rv-donut::after {
  content: "";
  width: 64%;
  height: 64%;
  background: #fff;
  border-radius: 50%;
}
.rv-donut span {
  position: absolute;
  z-index: 1;
  font-size: 0.78rem;
  font-weight: 800;
  text-align: center;
  line-height: 1.2;
}
.rv-legend {
  display: grid;
  gap: 6px;
  font-size: 0.78rem;
  color: var(--rv-text-secondary);
}

.rv-queue { display: grid; gap: 10px; }
.rv-queue-item {
  display: flex;
  gap: 10px;
  align-items: center;
  font-size: 0.84rem;
}
.rv-queue-item strong { display: block; font-weight: 700; }
.rv-queue-item .rv-muted { display: block; margin-top: 2px; }

/* —— Tabs / chips / table —— */
.rv-tabs {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-bottom: 14px;
}
.rv-tab {
  padding: 8px 12px;
  border-radius: 999px;
  color: var(--rv-text-secondary);
  font-size: 0.82rem;
  font-weight: 650;
}
.rv-tab.active, .rv-tab:hover {
  background: var(--rv-maroon-50);
  color: var(--rv-maroon-800);
}

.rv-chips { display: flex; flex-wrap: wrap; gap: 10px 12px; margin: 4px 0 20px; }
.rv-chip {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  border-radius: 999px;
  padding: 8px 14px;
  font-size: 0.76rem;
  font-weight: 700;
  background: var(--rv-surface-muted);
  color: var(--rv-text-secondary);
}
.rv-chip.purple { background: var(--rv-purple-bg); color: var(--rv-purple-dark); }
.rv-chip.orange { background: var(--rv-warning-bg); color: var(--rv-warning-dark); }
.rv-chip.yellow { background: #FFF8DF; color: #9A7400; }
.rv-chip.blue { background: var(--rv-info-bg); color: var(--rv-info-dark); }
.rv-chip.green { background: var(--rv-success-bg); color: var(--rv-success-dark); }
.rv-chip.gray { background: var(--rv-gray-status-bg); color: var(--rv-gray-status); }
.rv-chip.red { background: var(--rv-danger-bg); color: var(--rv-danger-dark); }

.rv-table-wrap { overflow: auto; margin: 0 -4px; }
.rv-table {
  width: 100%;
  border-collapse: separate;
  border-spacing: 0;
  font-size: 0.86rem;
}
.rv-table th {
  text-align: left;
  color: var(--rv-text-secondary);
  font-weight: 700;
  font-size: 0.72rem;
  letter-spacing: 0.01em;
  padding: 10px 12px;
  border-bottom: 1px solid var(--rv-border);
  white-space: nowrap;
  background: var(--rv-surface-muted);
}
.rv-table th:first-child { border-radius: 8px 0 0 8px; }
.rv-table th:last-child { border-radius: 0 8px 8px 0; }
.rv-table td {
  padding: 12px;
  border-bottom: 1px solid var(--rv-border);
  vertical-align: middle;
}
.rv-table tbody tr { transition: background 120ms ease; }
.rv-table tbody tr:hover td { background: #FCF8F9; }
.rv-table tr.selected td { background: var(--rv-maroon-50); }
.rv-table tbody tr:last-child td { border-bottom: 0; }
.rv-person {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-weight: 650;
}
.rv-table-foot {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 12px;
  margin-top: 14px;
  padding-top: 4px;
  color: var(--rv-text-secondary);
  font-size: 0.78rem;
}
.rv-pager { display: flex; gap: 4px; align-items: center; }
.rv-pager span {
  min-width: 30px;
  height: 30px;
  border-radius: 8px;
  display: grid;
  place-items: center;
  border: 1px solid var(--rv-border);
  background: #fff;
  font-size: 0.75rem;
  font-weight: 650;
}
.rv-pager .on {
  background: var(--rv-maroon-700);
  color: #fff;
  border-color: var(--rv-maroon-700);
}

.rv-badge {
  display: inline-flex;
  align-items: center;
  padding: 4px 10px;
  border-radius: 999px;
  font-size: 0.7rem;
  font-weight: 800;
  white-space: nowrap;
}
.rv-badge.active, .rv-badge.ready, .rv-badge.resolved, .rv-badge.won, .rv-badge.reinstated { background: var(--rv-success-bg); color: var(--rv-success-dark); }
.rv-badge.lapsed, .rv-badge.overdue, .rv-badge.high, .rv-badge.lost { background: var(--rv-danger-bg); color: var(--rv-danger-dark); }
.rv-badge.pending, .rv-badge.review, .rv-badge.medium, .rv-badge.duetoday, .rv-badge.processing { background: var(--rv-warning-bg); color: var(--rv-warning-dark); }
.rv-badge.scheduled, .rv-badge.inprogress, .rv-badge.assigned { background: var(--rv-info-bg); color: var(--rv-info-dark); }
.rv-badge.new, .rv-badge.draft { background: var(--rv-purple-bg); color: var(--rv-purple-dark); }
.rv-badge.contacted, .rv-badge.quoted, .rv-badge.waitingcustomer, .rv-badge.waitinginsurer { background: var(--rv-gray-status-bg); color: var(--rv-gray-status); }
.rv-prio-high { color: var(--rv-danger-dark); font-weight: 800; }
.rv-prio-medium { color: var(--rv-warning-dark); font-weight: 800; }
.rv-prio-low { color: var(--rv-success-dark); font-weight: 800; }

.rv-pipeline {
  display: grid;
  grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 8px;
  margin-bottom: 16px;
}
.rv-pipe {
  background: var(--rv-white);
  border: 1px solid var(--rv-border);
  border-radius: var(--rv-radius-md);
  box-shadow: var(--rv-shadow-sm);
  padding: 12px;
  font-size: 0.74rem;
  color: var(--rv-text-secondary);
}
.rv-pipe strong {
  display: block;
  margin-top: 4px;
  font-size: 1.15rem;
  color: var(--rv-text-primary);
  font-weight: 850;
}
.rv-pipe.red { border-top: 3px solid var(--rv-danger); }
.rv-pipe.orange { border-top: 3px solid var(--rv-warning); }
.rv-pipe.yellow { border-top: 3px solid #E5B548; }
.rv-pipe.purple { border-top: 3px solid var(--rv-purple); }
.rv-pipe.blue { border-top: 3px solid var(--rv-info); }
.rv-pipe.green { border-top: 3px solid var(--rv-success); }

.rv-settings-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}
.rv-settings-card h3 {
  margin: 0 0 14px;
  font-size: 0.98rem;
  font-weight: 800;
  color: var(--rv-text-primary);
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 8px;
}
.rv-field { margin-bottom: 12px; }
.rv-field label {
  display: block;
  margin-bottom: 6px;
  font-size: 0.74rem;
  font-weight: 700;
  color: var(--rv-text-secondary);
}
.rv-field input:not([type="checkbox"]):not([type="radio"]),
.rv-field select,
.rv-field textarea {
  width: 100%;
  border: 1px solid var(--rv-border-strong);
  border-radius: var(--rv-radius-sm);
  background: #fff;
  font-size: 0.88rem;
  color: var(--rv-text-primary);
}
.rv-field input:not([type="checkbox"]):not([type="radio"]),
.rv-field select {
  height: 40px;
  padding: 0 12px;
}
.rv-field textarea {
  min-height: 104px;
  padding: 10px 12px;
  line-height: 1.45;
  resize: vertical;
}
.rv-check {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  margin: 0;
  font-size: 0.88rem;
  font-weight: 600;
  color: var(--rv-text-primary);
  cursor: pointer;
}
.rv-check input[type="checkbox"] {
  width: 16px;
  height: 16px;
  margin: 0;
  accent-color: var(--rv-maroon-700);
  flex-shrink: 0;
}
.rv-toggle-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 12px;
  padding: 10px 0;
  font-size: 0.86rem;
  border-bottom: 1px solid var(--rv-border);
}
.rv-toggle-row input[type="checkbox"] {
  width: 18px;
  height: 18px;
  accent-color: var(--rv-maroon-700);
}
.rv-settings-card .rv-btn,
.rv-settings-card .rv-btn-outline,
.rv-settings-card .rv-settings-actions {
  margin-top: 16px;
}
.rv-settings-card .rv-settings-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  align-items: center;
  padding-top: 4px;
}
.rv-settings-card .rv-settings-actions .rv-btn,
.rv-settings-card .rv-settings-actions .rv-btn-outline {
  margin-top: 0;
}
.rv-settings-card .rv-muted {
  margin-top: 10px;
}
.rv-settings-card .rv-toggle-row:last-of-type {
  border-bottom: none;
  margin-bottom: 4px;
}

/* —— Help —— */
.rv-help-layout {
  display: grid;
  grid-template-columns: 220px minmax(0, 1fr);
  gap: 16px;
  align-items: start;
}
.rv-help-toc {
  position: sticky;
  top: 16px;
  padding: 18px 16px;
}
.rv-help-toc h2 {
  margin: 0 0 12px;
  font-size: 0.92rem;
}
.rv-help-toc nav {
  display: grid;
  gap: 6px;
}
.rv-help-toc a {
  display: block;
  padding: 6px 8px;
  border-radius: 8px;
  color: var(--rv-text-secondary);
  font-size: 0.84rem;
}
.rv-help-toc a:hover {
  background: var(--rv-surface-muted);
  color: var(--rv-maroon-800);
}
.rv-help-main {
  display: grid;
  gap: 14px;
}
.rv-help-section h2 {
  margin: 0 0 10px;
  font-size: 1.05rem;
}
.rv-help-section h3 {
  margin: 0 0 6px;
  font-size: 0.9rem;
}
.rv-help-section p,
.rv-help-section li {
  color: var(--rv-text-secondary);
  font-size: 0.9rem;
  line-height: 1.5;
}
.rv-help-section ul {
  margin: 0;
  padding-left: 1.15rem;
  display: grid;
  gap: 8px;
}
.rv-help-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
  margin-bottom: 12px;
}
.rv-help-grid > div {
  padding: 12px;
  border: 1px solid var(--rv-border);
  border-radius: var(--rv-radius-md);
  background: var(--rv-surface-muted);
}
.rv-help-form {
  margin-top: 14px;
  max-width: 720px;
}
.rv-help-form-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 12px;
}
.rv-help-status {
  display: flex;
  gap: 6px;
  align-items: center;
}
.rv-help-status select {
  height: 34px;
  border: 1px solid var(--rv-border-strong);
  border-radius: var(--rv-radius-sm);
  padding: 0 8px;
  font-size: 0.8rem;
}
.rv-badge.open { background: rgba(37, 99, 235, 0.12); color: #1d4ed8; }
.rv-badge.resolved,
.rv-badge.closed { background: rgba(22, 163, 74, 0.12); color: #15803d; }

.rv-switch {
  width: 40px;
  height: 22px;
  background: var(--rv-maroon-600);
  border-radius: 999px;
  position: relative;
  flex-shrink: 0;
}
.rv-switch::after {
  content: "";
  position: absolute;
  top: 3px;
  right: 3px;
  width: 16px;
  height: 16px;
  background: #fff;
  border-radius: 50%;
}
.rv-switch.off { background: #C9C2C5; }
.rv-switch.off::after { right: auto; left: 3px; }

.rv-auth {
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: 0;
  background:
    radial-gradient(900px 420px at 15% -10%, var(--rv-maroon-100), transparent 55%),
    linear-gradient(180deg, var(--rv-maroon-50), var(--rv-background));
}
.rv-auth:has(.rv-signin) {
  display: block;
  padding: 0;
  background: var(--rv-background);
}
.rv-auth-page {
  width: 100%;
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: 24px;
}

.rv-signin {
  min-height: 100vh;
  display: grid;
  grid-template-columns: minmax(0, 1.05fr) minmax(360px, 480px);
}
.rv-signin-hero {
  position: relative;
  color: #fff;
  padding: clamp(32px, 6vw, 72px);
  background:
    radial-gradient(700px 420px at 80% 10%, rgba(255,255,255,.12), transparent 55%),
    linear-gradient(145deg, var(--rv-maroon-800) 0%, var(--rv-maroon-950) 72%);
  overflow: hidden;
}
.rv-signin-hero::after {
  content: "";
  position: absolute;
  inset: auto -10% -20% 30%;
  height: 55%;
  background: radial-gradient(ellipse at center, rgba(255,255,255,.08), transparent 65%);
  pointer-events: none;
}
.rv-signin-hero-inner {
  position: relative;
  z-index: 1;
  max-width: 520px;
  display: flex;
  flex-direction: column;
  justify-content: center;
  min-height: calc(100vh - 64px);
}
.rv-signin-brand {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-bottom: 36px;
}
.rv-signin-mark {
  width: 42px;
  height: 42px;
  border-radius: 12px;
  display: grid;
  place-items: center;
  background: rgba(255,255,255,.14);
  border: 1px solid rgba(255,255,255,.22);
  font-size: 1.2rem;
}
.rv-signin-brand strong {
  display: block;
  font-size: 1.05rem;
  font-weight: 800;
  letter-spacing: -0.02em;
}
.rv-signin-brand small {
  display: block;
  color: rgba(255,255,255,.72);
  font-size: 0.78rem;
}
.rv-signin-eyebrow {
  margin: 0 0 10px;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  font-size: 0.72rem;
  font-weight: 700;
  color: rgba(255,255,255,.7);
}
.rv-signin-hero h1 {
  margin: 0 0 14px;
  font-size: clamp(2rem, 3.4vw, 2.85rem);
  line-height: 1.12;
  font-weight: 800;
  letter-spacing: -0.03em;
}
.rv-signin-hero h1 span { color: #F3C5CF; }
.rv-signin-lead {
  margin: 0 0 28px;
  color: rgba(255,255,255,.82);
  font-size: 1rem;
  line-height: 1.55;
  max-width: 42ch;
}
.rv-signin-points {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 10px;
}
.rv-signin-points li {
  display: flex;
  align-items: center;
  gap: 10px;
  color: rgba(255,255,255,.9);
  font-size: 0.92rem;
  font-weight: 500;
}
.rv-signin-points i { color: #F3C5CF; }

.rv-signin-panel {
  display: grid;
  place-items: center;
  padding: 32px 28px;
  background:
    radial-gradient(520px 280px at 90% 0%, var(--rv-maroon-100), transparent 60%),
    var(--rv-background);
}

.rv-login {
  width: min(420px, 100%);
  background: #fff;
  border: 1px solid var(--rv-border);
  border-radius: var(--rv-radius-xl);
  padding: 28px 28px 24px;
  box-shadow: var(--rv-shadow-md);
}
.rv-login-head {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 12px;
  margin-bottom: 18px;
}
.rv-login-eyebrow {
  margin: 0 0 4px;
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--rv-maroon-600);
}
.rv-login h1 {
  margin: 0 0 6px;
  color: var(--rv-maroon-900);
  font-size: 1.55rem;
  font-weight: 850;
  letter-spacing: -0.02em;
}
.rv-login .lead {
  color: var(--rv-text-secondary);
  margin: 0;
  font-size: 0.9rem;
  line-height: 1.45;
}
.rv-secure {
  flex-shrink: 0;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 6px 10px;
  border-radius: 999px;
  background: var(--rv-success-bg);
  color: var(--rv-success-dark);
  font-size: 0.72rem;
  font-weight: 700;
}
.rv-auth-form { margin-top: 4px; }
.rv-label-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 8px;
  margin-bottom: 6px;
}
.rv-label-row label { margin-bottom: 0; }
.rv-link {
  color: var(--rv-maroon-700);
  font-size: 0.78rem;
  font-weight: 650;
  text-decoration: none;
}
.rv-link:hover { text-decoration: underline; color: var(--rv-maroon-900); }
.rv-field input:focus,
.rv-field select:focus,
.rv-field textarea:focus {
  outline: none;
  border-color: var(--rv-maroon-400);
  box-shadow: 0 0 0 3px rgba(52, 48, 145, 0.12);
}
.rv-password {
  position: relative;
}
.rv-password input {
  padding-right: 44px;
}
.rv-password-toggle {
  position: absolute;
  right: 4px;
  top: 50%;
  transform: translateY(-50%);
  width: 36px;
  height: 32px;
  border: 0;
  background: transparent;
  color: var(--rv-text-muted);
  border-radius: 6px;
  cursor: pointer;
}
.rv-password-toggle:hover { color: var(--rv-maroon-700); background: var(--rv-maroon-50); }
.rv-remember {
  display: flex;
  align-items: center;
  gap: 10px;
  margin: 4px 0 16px;
  font-size: 0.86rem;
  color: var(--rv-text-secondary);
  cursor: pointer;
  user-select: none;
}
.rv-remember input {
  width: 16px;
  height: 16px;
  margin: 0;
  accent-color: var(--rv-maroon-700);
  flex-shrink: 0;
}
.rv-auth-form .rv-btn { margin-top: 0; }
.rv-auth-form .rv-btn-outline { margin-top: 10px; }
.rv-auth-notice {
  margin-bottom: 14px;
  padding: 12px 14px;
  border-radius: var(--rv-radius-md);
  font-size: 0.86rem;
  line-height: 1.45;
}
.rv-auth-notice.ok {
  background: var(--rv-success-bg);
  color: var(--rv-success-dark);
  border: 1px solid #c6e8cf;
}
.rv-auth-notice.err {
  background: #FDECEC;
  color: var(--rv-danger-dark);
  border: 1px solid #f3c4c4;
}
.rv-auth-notice a { color: inherit; font-weight: 700; }
.rv-error { color: var(--rv-danger-dark); margin-bottom: 12px; font-size: 0.82rem; }
.rv-field .rv-error { margin: 6px 0 0; }
.rv-hint {
  margin-top: 18px;
  padding: 12px 14px;
  background: var(--rv-maroon-50);
  border: 1px solid var(--rv-maroon-100);
  border-radius: var(--rv-radius-md);
  color: var(--rv-text-secondary);
  font-size: 0.78rem;
  line-height: 1.45;
}
.rv-hint strong {
  display: block;
  color: var(--rv-maroon-800);
  margin-bottom: 2px;
  font-size: 0.74rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
}
.rv-hint code {
  font-size: 0.76rem;
  background: rgba(255,255,255,.7);
  padding: 1px 5px;
  border-radius: 4px;
}

@media (max-width: 1280px) {
  .rv-kpi-row.five { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .rv-dash-grid { grid-template-columns: 1fr 1.3fr; }
  .rv-dash-grid .rv-dash-col:last-child { grid-column: 1 / -1; display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
  .rv-pipeline { grid-template-columns: repeat(3, 1fr); }
}
@media (max-width: 1100px) {
  .rv-split { grid-template-columns: 1fr; }
  .rv-detail { position: static; }
  .rv-topbar { grid-template-columns: 1fr auto; }
  .rv-search { grid-column: 1 / -1; order: 3; }
  .rv-settings-grid { grid-template-columns: 1fr; }
  .rv-help-layout { grid-template-columns: 1fr; }
  .rv-help-toc { position: static; }
  .rv-help-grid { grid-template-columns: 1fr; }
  .rv-help-form-row { grid-template-columns: 1fr; }
}
@media (max-width: 900px) {
  .rv-profile-grid { grid-template-columns: 1fr; }
  .rv-shell { grid-template-columns: var(--rv-sidebar-w) minmax(0, 1fr); }
  .rv-shell.is-collapsed { grid-template-columns: var(--rv-sidebar-collapsed-w) minmax(0, 1fr); }
  .rv-sidebar {
    position: sticky;
    height: 100vh;
    padding-bottom: 12px;
  }
  .rv-nav {
    grid-auto-flow: row;
    overflow: auto;
  }
  .rv-side-foot { margin-top: auto; }
  .rv-kpi-row,
  .rv-kpi-row.five,
  .rv-dash-grid,
  .rv-pipeline { grid-template-columns: 1fr 1fr; }
  .rv-dash-grid .rv-dash-col:last-child { grid-template-columns: 1fr; }
  .rv-content, .rv-topbar { padding-left: 16px; padding-right: 16px; }
  .rv-signin { grid-template-columns: 1fr; }
  .rv-signin-hero { min-height: auto; padding: 28px 24px 32px; }
  .rv-signin-hero-inner { min-height: auto; }
  .rv-signin-points { display: none; }
  .rv-signin-panel { padding: 24px 16px 40px; }
}
@media (max-width: 640px) {
  .rv-kpi-row,
  .rv-kpi-row.five,
  .rv-dash-grid,
  .rv-pipeline { grid-template-columns: 1fr; }
  .rv-user div:last-child { display: none; }
}

/* Anaya customer assistant */
.rv-customer-anaya-grid { grid-template-columns: 1fr 1.15fr; gap: 14px; }
.anaya-panel { display: flex; flex-direction: column; min-height: 520px; }
.anaya-identity { display: flex; align-items: center; gap: 10px; }
.anaya-identity h2 { margin: 0; font-size: 1.1rem; }
.anaya-avatar {
  width: 40px; height: 40px; border-radius: 50%;
  display: grid; place-items: center;
  background: linear-gradient(145deg, #292677, #ee4050);
  color: #fff; font-weight: 800;
}
.anaya-quick { display: flex; flex-wrap: wrap; gap: 8px; margin-bottom: 12px; }
.anaya-chip {
  border: 1px solid var(--rv-border, #dfddea);
  background: #fff;
  border-radius: 999px;
  padding: 7px 12px;
  font: inherit;
  font-size: .86rem;
  cursor: pointer;
  color: var(--rv-text-primary, #29283a);
}
.anaya-chip:hover { border-color: var(--rv-maroon-700, #343091); color: var(--rv-maroon-800, #292677); }
.anaya-messages {
  flex: 1;
  overflow: auto;
  display: flex;
  flex-direction: column;
  gap: 10px;
  padding: 4px 2px 12px;
  max-height: 360px;
}
.anaya-msg { display: flex; }
.anaya-msg.user { justify-content: flex-end; }
.anaya-bubble {
  max-width: 92%;
  padding: 10px 12px;
  border-radius: 14px;
  line-height: 1.4;
  font-size: .94rem;
}
.anaya-msg.bot .anaya-bubble { background: #f6f1ee; color: #1f1410; border-bottom-left-radius: 4px; }
.anaya-msg.user .anaya-bubble { background: var(--rv-maroon-800, #292677); color: #fff; border-bottom-right-radius: 4px; }
.anaya-cards {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}
.anaya-hero-card {
  border: 1px solid #eadfd8;
  border-radius: 16px;
  padding: 12px 12px 10px;
  background:
    radial-gradient(circle at 100% 0%, rgba(185, 28, 28, .08), transparent 55%),
    #fff;
  display: grid;
  gap: 4px;
}
.anaya-hero-card span {
  font-size: .72rem;
  text-transform: uppercase;
  letter-spacing: .06em;
  font-weight: 700;
  color: #6b6981;
}
.anaya-hero-card strong { font-size: 1.05rem; color: #29283a; line-height: 1.2; }
.anaya-hero-card small { color: #6b6981; font-size: .82rem; line-height: 1.35; }
.anaya-hero-card.kind-hero {
  grid-column: 1 / -1;
  background: linear-gradient(135deg, #292677, #343091);
  border: none;
  color: #fff;
}
.anaya-hero-card.kind-hero span,
.anaya-hero-card.kind-hero small { color: rgba(255,255,255,.82); }
.anaya-hero-card.kind-hero strong { color: #fff; font-size: 1.35rem; }
.anaya-hero-card.kind-empty { opacity: .85; }
.anaya-form {
  display: flex;
  gap: 8px;
  margin-top: auto;
  padding-top: 10px;
  border-top: 1px solid var(--rv-border, #e5e0db);
}
.anaya-form input {
  flex: 1;
  border: 1px solid var(--rv-border, #e5e0db);
  border-radius: 12px;
  padding: 10px 12px;
  font: inherit;
}
@media (max-width: 900px) {
  .rv-customer-anaya-grid,
  .anaya-cards { grid-template-columns: 1fr; }
}

/* TGS Assistant (staff floating chat) */
.tgs-assistant {
  position: fixed;
  right: 20px;
  bottom: 20px;
  z-index: 1200;
  font-family: inherit;
}
.tgs-assistant-fab {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  border: 0;
  border-radius: 999px;
  padding: 10px 14px 10px 10px;
  background: #fff;
  color: var(--rv-text-primary);
  box-shadow:
    0 10px 30px rgba(82, 0, 15, 0.18),
    0 0 0 1px rgba(82, 0, 15, 0.08);
  cursor: pointer;
  transition: transform .15s ease, box-shadow .15s ease;
}
.tgs-assistant-fab:hover {
  transform: translateY(-1px);
  box-shadow:
    0 14px 34px rgba(82, 0, 15, 0.22),
    0 0 0 1px rgba(82, 0, 15, 0.12);
}
.tgs-assistant-fab-icon {
  width: 38px;
  height: 38px;
  border-radius: 50%;
  display: grid;
  place-items: center;
  background: linear-gradient(145deg, var(--rv-maroon-700), var(--rv-maroon-900));
  color: #fff;
  font-size: 1.05rem;
}
.tgs-assistant-fab-copy {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  line-height: 1.15;
  text-align: left;
}
.tgs-assistant-fab-copy strong {
  font-size: .88rem;
  font-weight: 750;
}
.tgs-assistant-fab-copy small {
  font-size: .72rem;
  color: var(--rv-text-secondary);
  font-weight: 500;
}
.tgs-assistant.is-open .tgs-assistant-fab,
.tgs-assistant-fab[hidden] {
  display: none !important;
}

.tgs-assistant-panel {
  width: min(380px, calc(100vw - 24px));
  height: min(580px, calc(100vh - 40px));
  display: none;
  flex-direction: column;
  background: #fff;
  border: 1px solid rgba(82, 0, 15, 0.08);
  border-radius: 22px;
  box-shadow: 0 28px 70px rgba(23, 19, 23, 0.22);
  overflow: hidden;
}
.tgs-assistant.is-open .tgs-assistant-panel,
.tgs-assistant-panel:not([hidden]) {
  display: flex;
}
.tgs-assistant-panel[hidden] {
  display: none !important;
}

.tgs-assistant-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  padding: 14px 14px 12px;
  background:
    radial-gradient(circle at 0% 0%, rgba(165, 42, 67, 0.18), transparent 55%),
    linear-gradient(180deg, #fff 0%, #faf7f8 100%);
  border-bottom: 1px solid var(--rv-border);
}
.tgs-assistant-identity { display: flex; align-items: center; gap: 10px; min-width: 0; }
.tgs-assistant-identity strong { display: block; font-size: .98rem; color: var(--rv-text-primary); }
.tgs-assistant-identity small { color: var(--rv-text-secondary); font-size: .78rem; }
.tgs-assistant-avatar {
  width: 40px; height: 40px; border-radius: 14px;
  display: grid; place-items: center;
  background: linear-gradient(145deg, var(--rv-maroon-700), var(--rv-maroon-900));
  color: #fff; font-size: 1.05rem; flex-shrink: 0;
}
.tgs-assistant-head-actions { display: flex; gap: 6px; }
.tgs-assistant-icon-btn {
  width: 34px;
  height: 34px;
  border: 1px solid var(--rv-border);
  border-radius: 10px;
  background: #fff;
  color: var(--rv-text-secondary);
  display: grid;
  place-items: center;
  cursor: pointer;
  line-height: 1;
}
.tgs-assistant-icon-btn:hover {
  background: var(--rv-maroon-50);
  color: var(--rv-maroon-800);
  border-color: var(--rv-maroon-200);
}

.tgs-assistant-quick {
  display: flex; flex-wrap: wrap; gap: 8px;
  padding: 12px 14px 0;
}
.tgs-chip {
  border: 1px solid var(--rv-border-strong);
  background: #fff;
  color: var(--rv-maroon-800);
  border-radius: 999px;
  padding: 7px 11px;
  font-size: .8rem;
  font-weight: 650;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 6px;
}
.tgs-chip i { font-size: .85rem; opacity: .85; }
.tgs-chip:hover { border-color: var(--rv-maroon-500); background: var(--rv-maroon-50); }

.tgs-assistant-messages {
  flex: 1;
  overflow: auto;
  padding: 14px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  background:
    linear-gradient(180deg, rgba(253, 244, 245, 0.55), rgba(250, 250, 251, 0.9));
}
.tgs-msg { display: flex; }
.tgs-msg.user { justify-content: flex-end; }
.tgs-bubble {
  max-width: 88%;
  padding: 10px 12px;
  border-radius: 16px;
  font-size: .9rem;
  line-height: 1.45;
  white-space: normal;
}
.tgs-msg.bot .tgs-bubble {
  background: #fff;
  color: #1f1410;
  border: 1px solid var(--rv-border);
  border-bottom-left-radius: 5px;
  box-shadow: 0 4px 14px rgba(23, 19, 23, 0.04);
}
.tgs-msg.user .tgs-bubble {
  background: linear-gradient(145deg, var(--rv-maroon-700), var(--rv-maroon-900));
  color: #fff;
  border-bottom-right-radius: 5px;
}

.tgs-cards {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
}
.tgs-card {
  display: flex;
  flex-direction: column;
  gap: 2px;
  text-align: left;
  text-decoration: none;
  border: 1px solid var(--rv-border);
  background: #fff;
  border-radius: 14px;
  padding: 10px;
  color: inherit;
  cursor: pointer;
  transition: border-color .12s ease, transform .12s ease;
}
.tgs-card:hover { border-color: var(--rv-maroon-300); transform: translateY(-1px); }
.tgs-card span {
  font-size: .7rem;
  text-transform: uppercase;
  letter-spacing: .04em;
  color: var(--rv-text-muted);
  font-weight: 700;
}
.tgs-card strong { font-size: .9rem; color: var(--rv-text-primary); }
.tgs-card small { color: var(--rv-text-secondary); font-size: .76rem; line-height: 1.3; }
.tgs-card-open {
  margin-top: 4px;
  font-style: normal;
  font-size: .78rem;
  font-weight: 700;
  color: var(--rv-maroon-700);
}
.tgs-card.kind-chip { border-color: var(--rv-maroon-200); background: var(--rv-maroon-50); }
.tgs-card.kind-policy { border-left: 3px solid var(--rv-maroon-700); }
.tgs-card.kind-customer { border-left: 3px solid var(--rv-info); }

.tgs-assistant-form {
  display: flex;
  gap: 8px;
  padding: 12px 14px 14px;
  border-top: 1px solid var(--rv-border);
  background: #fff;
}
.tgs-assistant-form input {
  flex: 1;
  border: 1px solid var(--rv-border-strong);
  border-radius: 999px;
  padding: 11px 14px;
  outline: none;
  background: #faf7f8;
}
.tgs-assistant-form input:focus {
  border-color: var(--rv-maroon-500);
  background: #fff;
  box-shadow: 0 0 0 3px rgba(165, 42, 67, 0.12);
}
.tgs-assistant-send {
  width: 42px; height: 42px; border: 0; border-radius: 999px;
  background: linear-gradient(145deg, var(--rv-maroon-700), var(--rv-maroon-900));
  color: #fff; cursor: pointer;
  display: grid; place-items: center;
}
.tgs-assistant-send:hover { filter: brightness(1.06); }

@media (max-width: 640px) {
  .tgs-assistant { right: 12px; bottom: 12px; }
  .tgs-assistant-fab-copy { display: none; }
  .tgs-assistant-fab { padding: 8px; border-radius: 999px; }
  .tgs-cards { grid-template-columns: 1fr; }
}